Directory of Agencies

Slide backgroundQBA Promoting Understanding For The Blind

Directory of Agencies

Information on this page is an alpha listing of both Government and Private Agencies, which provide services and benefits for blind and vision impaired people in Queensland.

Against each Agency is a basic and brief description of the services they provide. This page has been compiled by the Queensland Blind Association Inc. to assist blind and vision impaired people either in a professional or personal capacity.

Click here for printable version of this directory (PDF).

Please click on the information boxes below to display the content.





This organisation provides hostel accommodation for Blind and Vision Impaired people.

Address:                                 Wishart Village, 14 Glasford Street, Wishart  Qld  4122

Telephone:                            07 3347 8888

Admissions Enquiries:     07  3550 3747


Also provides respite accommodation for people who have a disability at “Our House” at Toogoolawah and “Fassifern” at Boonah.


Link Vision

Link Vision provides accommodation services including independent living units for blind and vision impaired.

Address:           9 / 10 Cameron Street, Fairfield Qld 4103

Postal:             PO Box 6152, Fairfield Gardens, Qld 4103

Telephone:      07  3846 1258

Fax:                    07   3846 2085




Queensland Government Homes & Housing

The Queensland Government provides information on affordable housing options and emergency accommodation.

Telephone:     13 74 68


Advocacy Agencies for Blind People

Advocacy Agencies for Blind People

Aged and Disability Advocacy (QADA) Inc

Aged and Disability Advocacy Australia (ADA Australia), is an independent service offering free, confidential and client-focused services including Advocacy support for aged care and community care issues, guardianship matters, and provision of education and information.

For further information, please contact us via the following options below:


Free Call:         1800 818 338




Australian Blindness Forum

(ABF) is a not-for-profit organisation funded by the contributions of its members which include major blindness agencies across Australia and the consumer group Blind Citizens Australia.

They aim to operate as the peak body representing the blindness sector for the benefit of people who are blind or vision impaired.

Through a memorandum of understanding, the ABF works closely with National Disability Services, the national industry association for disability services (



Blind Citizens Australia

Blind Citizens Australia provides the following services:

    • Peer support, so that vision impaired people can talk to each other.
    • Individual advocacy, giving advice on problems with social security, access to services, discrimination, etc.
    • Representation to governments, blindness agencies and other organisations, to improve services and influence public opinion.
    • Employment Policy Suite
    • Regular National and State newsletters to members.
    • Photo ID card – worth 25 points when opening bank accounts.
    • Publication – Parent News, providing up to date information for parents and people who are blind or vision impaired.

Brisbane Co-ordinator:    Steve Richardson

Telephone:             0412 681 418



Melbourne Head Office: 1800 033 660

Toowoomba Office: 4632 6019  Joyce


Disability Online

Linking Australia’s disability resources.

People with Disability Australia (PWDA)

PWDA is a national disability rights and advocacy organisation. Founded in 1981, PWDA is a not-for-profit, non-government organisation.

Telephone:  1800 422 015




Queensland Advocacy Incorporated (QAI)

QAI is an independent, community-based systems and legal advocacy organisation for people with a disability.

Address:         2nd Floor, South Central, 43 Peel Street, South Brisbane Qld 4101

Telephone:     07 3844 4200


Speaking Up For You Inc.

Speaking Up For You Inc is an independent individual social advocacy organisation for people with a disability over 16 years in the Brisbane and Moreton Bay area.

Address:          The Precinct, Unit F2, 1st Floor, 12 Browning Street, West End Qld 4101

Telephone:     07 3255 1244



Age, Children, Carers & Disability Support in your own home & Respite Care

Age, Children, Carers & Disability Support in your own home & Respite Care

Angels in Aprons

One of Brisbane’s most respected and flexible care and support services, providing in-home aged care, support for people dealing with chronic illness, in-home respite and palliative care and family support.

Their services extend from hospital support and social support to help for regional and rural patients, in-home personal and respite care, transport, meal support, 24-hour care and help for new mothers and families.

Their warm and caring Angels, including qualified Registered Nurses and Cert III carers, will be there to provide immediate relief in time of crisis, transition care or long-term care offering comfort and with a focus on giving you maximum independence and confidence.

Telephone:       0406 076 885




Anglicare offers community services to help you maintain your independence at home through a range of nursing, personal care and household support.

Services include:  nursing care, home care, carer support, independence and wellness, home maintenance and modification, home care packages and after hospital support.

Telephone:      1300 610 610



Auchenflower Baby Bridges

Provides a unique 7 week early intervention program for children with a disability from newborn to 5 years and their parents and carers.

Telephone:       3871 0530



Australian Network on Disability

The Australian Network on Disability is a member-based national powerhouse of public, private and for-purpose organisations actively committed to inclusion of people with disability in business. The Network supports its members to build confidence and capability to welcome people with disability as employees, customers and stakeholders.

Telephone:     1300 363 645




To assist you to remain home as independently as possible Blue Care can provide Domestic Assistance where trained staff can assist you at your home with:

Disability Services, Help at Home, Palliative Care, Spiritual and Pastoral Care,  Aged Care Homes and Respite Services.

Before your service commences a care plan will be developed based on your needs and will outline the time and agreed tasks.

Telephone:      1300 258 322



Bolton Clarke

Bolton Clarke provides more services in aged care, supporting and enabling more people right across Australia. Costs vary depending on eligibility for programs such as Home Care, Community Nursing and Community Care packages.

Bolton Clarke services include:

      • Home Care Packages
      • Retirement Living
      • Transitional Care
      • Residential Aged Care

Telephone:      1300 221 122


Carers Qld Inc.

Carers Queensland is the state-wide voice for family carers.

They provide carers in Queensland with support, information and services in their caring role.

Services include: Counselling, advice, advocacy, education and training.

Address:          15 Abbott Street, Camp Hill Qld 4152

Telephone:     1800 242 636




For more than 50 years, Centracare has been providing support services to the people of South East Queensland. Services include Aged Care, Disability Support, Relationship Services, Childcare and Pastoral Care.

Address:          Level 1, 229 Elizabeth Street, Brisbane Qld 4000

Telephone:      1300 236 822




Established to meet the needs of families caring for an adult with a disability in their own homes. Funded by the Department of Communities, and funding received through Community Care and Disability Services. CODA is continuing to evolve into a service that recognises the continuing changes in lifestyles, and therefore endeavours to provide a flexible service that meets clients, carers and communities’ needs.

Address:        2168 Logan Road, Upper Mount Gravatt Qld 4122

Telephone:      07 3393 0766

Fax:                  07 3393 1830



Commonwealth Carer Resource Centre

The Centre provides a single point of contact for carers seeking information and advice about the full range of services and other support available.

Care Resource Centres can give you up-to-date, relevant information about all the government programs that give support to carers.

Free Call:         1800 242 636



Commonwealth Home Support Programme (CHSP)

CHSP provides entry-level home support for older people who need assistance to keep living independently.

Free Call:         1800 020 103



Complete Aged Care Placement Solutions

Complete Aged Care Placement Solutions is a service for individuals and their carers, seeking personalized assistance through the aged care placement. The fee structure varies depending on the level of service provided.

Services include: Consultation, direction & search for Residential Aged Care based on YOUR needs & in the areas of YOUR choice. Assistance with completing & lodging Residential Aged Care application documents.

Telephone:      1300 188 698


Family Relationship Service for Carers

A free of charge family mediation and counselling service, that is available to help families who are considering future care arrangements for a disabled family member.

Issues such as the division of responsibility, for example the roles within the family for medical, financial, living or social issues of the disabled family member.

The service is able to assist families with these difficult issues by introducing a neutral mediator or trusted professional to help negotiate favourable outcomes best suited for each individual family unit.

Counselling, Mediation, Information and Referral to other organisations will be offered when necessary. All services will be offered in the local area of the family concerned where possible.

Contact:             Centacare

Telephone:        1800 737 732



Home Care Packages Programme

The Home Care Packages Programme provides older people who want to stay at home with access to a range of ongoing personal services, support services and clinical care that help the with their day to day activities.


Home Instead Senior Care

A specialist national provider of high quality in-home care services, supporting seniors to live independently at home. Services can be provided on an occasional/adhoc or regular basis from a few hours a day, including overnight and 24-hour care. Services are available seven days a week including weekends and public holidays. We pride ourselves on providing flexible and reliable services and can commence immediately.  Our CAREGivers are screened, trained and carefully matched to your personal needs and preferences.  We provide services on a fee for service basis and are also an approved provider of government subsidised home care packages.

Services include:

                • Personal Care (Basic everyday tasks including showering and toileting, mobility, communication and companionship)
                • Home Care (Meals, housekeeping and laundry)
                • Medication reminders
                • Transport for Appointments, Shopping, Errands, and Social Outings
                • Respite and Convalescence Care
                • Dementia and Alzheimer’s Care



Address:           Level 10, Toowong Tower, 9 Sherwood Road, Toowong Qld 4066

Telephone:     07  3720 8400




Inclusion Works

Inclusion Works (formally known as Noah’sArk) is a Queensland based not-for-profit charitable organisation which provides specialist services and support for children with disabilities and additional needs.  They provide a lending library of education resources and toys.

Telephone:   1300 497 437


LifeTec Queensland

A team of health professionals including occupational therapists, speech pathologists, and physiotherapist. Experts in recommending the correct use of assistive technology, displaying hundreds of helpful items in a smart home, and have an extensive online database of many more.

LifeTec Services Include

  • Expert assistive technology consultations prescription and assessments
  • Augmentative and alternative communication (AAC) prescription and support
  • Home modification design, AT integration and maintenance capability
  • Low vision and visual impairment prescription and support
  • Workplace ergonomics prescription and support
  • Online assistive technology product search
  • AT learning development and education
  • Regularly updated resources and research, available free on our website

They are registered NDIS providers and can work with you to determine how to best fund the service that you require.


Address:          Level 1, Reading Newmarket, Corner Newmarket & Enoggera Roads, Newmarket Qld 4051

Telephone:    07  3552 9000

Toll Free:         1300 543 383





Address:          Shop 3a, Domain, 103 Duckworth Street, Garbutt, Townsville Qld 4814

Telephone:      07 4759 5600

Open:               Monday to Friday, 8.30am to 4.30pm

MY Aged Care

Provides a website designed to help you find information about services you may need and what you need to do to receive them.

Telephone:      1800 200 422

Monday to Friday 8am – 8pm

Saturdays 10am – 2pm




MyTime groups provide local support for Mums, Dads, Aunties, Uncles, Grandparents and anyone caring for a child with a disability or chronic medical condition.




Ozcare is a leading non-profit organisation providing Queenslanders with a wide range of services both in-home and in our centres.  Our 3,000 staff support more than 15,000 people from 60 locations around the state.

Find out how we can help you with:

  • Aged Care / Dementia Care
  • Time out for Carers
  • NDIS, Disability & Health Services
  • Community Support Services

Telephone:      1800 692 273



Palliative Care Queensland

Palliative Care Queensland is the peak organisation in Queensland representing the interests and aspirations of all who share the ideal of quality care at the end of life for all.

Palliative Care Queensland is a membership based organisation. The membership includes palliative care service providers, clinicians, allied health professionals, academics, consumers and members of the general community.

Address:         PO Box 1379, North Lakes Qld 4509

Telephone:      0475 882 511 / 1800 660 055




Queensland Community Care Services

If you need help to stay living at home and in your community, you may eligible for assistance from Community Care. They provide support to people with a disability who are under 65.

Telephone:   13 74 68

Queensland Stay on your Feet

Helping older Queenslanders stay healthy, active, independent and on their feet

Falls prevention is about eliminating or reducing the risk of physical and psychological harm associated with falls in older people. It is also providing older people with information about how to stay healthy, active, independent and on their feet.


Raising Children Network

Raising Children Network is a parenting resource for all stages from pregnancy to newborns to teens.

Suncare Community Services

Suncare provides care, support, information and referral services to members of the community including carers and the aged, all ages with disabilities and those in need of mental health support.

Suncare offices are at Hervey Bay, Bundaberg, Rockhampton, Brisbane North, Sunshine Coast and Gympie

Telephone:   1800 786 227

TADQ – Technical Aid for the Disabled Queensland Inc.

TADQ is a not-for-profit organisation and registered charity that custom-makes and modifies equipment for people with disabilities and the frail aged to assist with their everyday life. Our Custom Solutions Team designs, modifies and creates unique pieces of equipment, which are not commercially available, to specifically suit our clients’ requirements.

TADQ accepts requests directly from clients or by referrals through rehabilitation professionals.  TADQ is NDIS-registered.

Telephone:     07 3216 1733




TransitCare Ltd

TransitCare Ltd is a not-for-profit organisation providing community transport for eligible clients in the Brisbane South and Logan areas.  To discuss if you are eligible please contact the office on:

Telephone:     1300 463 593





Queensland Radio for the Print Handicapped 4RPH

A community radio station providing a news, information and reading service directed towards the needs of the vision impaired and those people who are print handicapped either through disability or inability to read the printed word. Broadcasted at 1296 on the AM Dial they can be heard throughout Brisbane and most parts of the near north and south Queensland coasts and further away at night-time. They are on the air 24 hours a day, 10.00pm to 6.00am though a live relay of BBC World Service.

Address:          Suite 3, Level 1 , 17 Henry Street, Spring Hill Qld 4000

Telephone:      07 3831 1296


Community Support & Relief Organisations

Community Support & Relief Organisations

Financial Counselling

Who to call for financial advice:

  • Legal Aid Queensland    1300 651 188
  • Mackay Regional Financial Counselling Service    07 4957 2626
  • MoneySmart        1300 300 630
  • National Debt Helpline   1800 007 007
  • Qld Public Interest Law Clearing House    07 3846 6317
  • Townsville Community Legal Service        07 4721 5511



Good Shepherd Microfinance

No Interest Loan Scheme (NILS)

A community based program providing no interest loans for families and individuals on a low income, enabling them to access fair and safe loans for the purchase of essential goods and services.

NILS is not for emergency relief, e.g. bond or rent money, living expenses or debt repayment.

StepUP Loans

StepUp Loan is a low interest loan between $800 and $3000 for individuals and families on a low income.  Loans can be used to purchase household items, second hand cars, computers, medical and dental expenses and house repairs.

Telephone:    13 64 57




Hillsong Brisbane City Care

Offer financial assistance and support in the form of grocery hampers, food and prescription vouchers and utility bills in extreme emergencies. To meet the eligibility criteria you need to be assessed as being in financial crisis and live within the Mt Gravatt area. This service is available by appointment only. We also offer referral to other community services.

Telephone: 07 3422 8500



Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.

24 Hour Crisis Counselling Line          13 11 14


Red Cross

Red Cross social connection programs can support you and link you to other people and your community. Programs include home visits, social outings, group activities, peer support and social phone calls.

Telephone:                1800 733 276


Red Cross Telecross

A free Red Cross service providing social telephone calls to people in the community looking for support, friendship and community connection.

Telecross calls each morning, 365 days a year. Times may vary depending on location and volunteer availability.

For information on receiving or volunteering for this service Telephone:                1300 885 698



Relationships Australia (Qld)

Provides relationship support services to individuals, couples and families throughout Queensland.  Our services aim to strengthen and build relationships, resolve relationship breakdown issues and support the best interests of children through family separation.

We also offer a number of specialist counselling services, courses and education programs.

Telephone:     1300 364 277



St Vincent De Paul Society

The St Vincent de Paul Society offers a variety of services throughout Queensland to assist the disadvantaged.

These services include accommodation services, home visitation, home maintenance and modifications, referrals, family care and support, budgeting counselling and food distribution.

Telephone:      07 3010 1000




The Salvation Army

The Salvation Army offers a range of support options to help with social difficulties. They provide unlimited practical assistance for low-income families and individuals who are struggling to make ends meet.

They can help in every situation – unemployment, homelessness, poverty, abuse, self-help, aged & disabled care and much more.

Community Services Centre: May offer cash/cheque for: food vouchers or parcels; toys and food hampers for Christmas; clothing, furniture and other household items; accommodation; housing costs; electricity, gas, rates and other household bills; public transport fares; and medical and educational expenses.

Financial Budgeting: Moneycare is a free and confidential financial counselling service for people facing financial difficulties or wanting to avoid financial difficulties in the future.

Telephone:      13 72 58



Wesley Mission

Offers Emergency Relief Service responding to people from all walks of life who are disadvantaged through poverty, unemployment, ill-health, homelessness, relationship breakdowns, and times of sudden crisis.

Assistance includes food, housing and emergency support, disability and NDIS services, residential aged care and mental health services.

Telephone:                1300 920 865




Link Vision

Advocates for better educational and vocational opportunities for children and adults with low or no vision.

As computer skills are now an integral part of a child’s learning environment, Link Vision recognised that a computer mentoring program, targeted specifically for children with low or no vision, using voice to text software would be beneficial. The children learn to use a keyboard and computer from experienced mentors.

Our computer club mentors travel to the child’s school, and at times their home, at a time that is suitable for the parent/teacher/school.

Appointments are necessary.

Telephone:     07  3846 1258




Narbethong State Special School

We offer an Early Childhood Developmental Program (ECDP) from birth to pre-Prep and a school-age program for students with a vision impairment and intellectual impairment from Prep to Year 12.

Educational programs are offered to students who are vision impaired, intellectually impaired and in some instances have additional disability areas.

Vision Impairment services include: Alternative format library and production service, Paediatric low vision clinic, Statewide braille music, Statewide vision impairment equipment and loans service

Address:          25 Salisbury Street, Buranda Qld 4102

Telephone:      07 3823 0777

Fax:                  07 3823 0700



Stepping Into Internships

The Australian Network on Disability (AND) is a national, membership based, for-purpose organisation that supports organisations to advance the inclusion of people with disability in all aspects of business.

With Stepping Into Internships you’ll gain relevant hands-on work experience in a prestigious private or public-sector organisation.

The internships run for a minimum 152 hours (four weeks, if working full time).  They are paid and take place during summer and winter semester breaks.

Telelphone:     1300 363 645




TAFE Queensland

Specialises in catering for the needs of people who are blind or Vision impaired.

Telephone:      1300 308 233

University of Qld

Free support, services and facilities for students with a disability, illness, injury or mental health condition at UQ.

Telephone:    07 3365 1704




VET Student Loans

(Replaces VET FEE-HELP) give elligible students access to quality higher level VET qualifications, particularly those students who could not otherwise afford to pay upfront.

Telephone:    1800 020 108


Emergency & Home Safety Services

Emergency & Home Safety Services

Safe Home

Queensland Fire and Rescue Service (QFRS) can provide you with on-the-spot advice regarding fire safety. Operation Safehome is one of QFRS’s premier community safety initiatives and enables you to obtain life-saving information in your home.

As part of the program, fire fighters will inspect your home and advise on the best location for smoke alarms, assist in the formulation of a home evacuation plan and address the specific needs of householders such as the correct and safe storage of chemicals.

Operation Safe Home is free to all Queensland households.

Telephone:      13 74 68

State Emergency Service

Queensland is no stranger to natural events and disasters and the State Emergency Service (SES) provides a vital emergency response to communities during storm and flood emergencies.

If you require help from your local SES during floods or storms there is only one number to call.

Telephone:      132 500
It is important to note Triple Zero (000) remains the number to call for life-threatening emergencies but for help from the SES you can call 132 500.


A booklet titled “Storm Preparation Booklet” is available from this office. Please contact us on 07 3848 8888 for a copy.

Employment Agencies

Employment Agencies

Australian Disability Enterprises
The Australian Disability Enterprises are businesses providing supported employment to people with disabilities.


Disability Employment Australia

Undertakes a range of functions designed to support our members to achieve best practice services provisions in their role to find employment outcomes for people with disability. They advise, advocate, train, inform as well as undertake events to promote the sector.

Disability Employment Services help people with disability find and keep a job. Disability Employment Services has two parts, Disability Management Service and Employment Support Service.

Telephone:   Job Access    1800 464 800


EPIC Assist

EPIC Assist are a leading not-for-profit organisation assisting people with disability to prepare for, find and maintain meaningful employment. Epic Assist also delivers education and training and provides services under NDIS.

Telephone:    13 3742


Help Enterprises
Help Enterprises help people with disability and other disadvantaged job seekers find sustainable and meaningful roles.

Telephone:     07 3868 1765


JobAccess is the national hub for all things disability employment. It is funded by the Australian Government Department of Social Services helping people with disability to find and keep jobs, upgrade or expand their workplace skills, and more.

Telephone:      1800 464 800



Job Centre Australia

Job Centre Australia Ltd is a not-for-profit community-based organisation that provides services to people with a disability through State and Federal Government funding.

Job Centre Australia have a range of training, support and employment opportunities to help people with a disability, illness or health condition.

Telephone:  1800 466 046


Mylestones Employment

Mylestones is part of CPL – Choice, Passion, Life, a profit-for-purpose organisation that provides vital support to more than 5,000 people with disabilities across Queensland and northern New South Wales. Our businesses are focused on creating more opportunities for people with barriers and disabilities to find work, earn an income, gain independence, develop new skills and follow their passions.

Telephone:     1800 957 980




National Disability Coordination Officer (NDCO)

The program aims to help people with disability to move between school, Vocational Education and Training (VET), university and work.  NDCOs can help with information and advice about post-school options and put you in touch with appropriate organisations to help you undertake further study and find suitable employment.

Telephone:      1300 566 046


Ostara Australia

Ostara Australia is a national not-for-profit organisation works with the Australian Government, member organisations, communities and employers to place people disadvantaged through age, health, disability or cultural background into sustainable employment.


PACE Mentoring

The Australian Network on Disability’s PACE Mentoring helps to bridge the gap to employment for jobseekers and students with disability. You’ll be matched to an experienced professional who will help you identify and reach your personal development goals and build your confidence in a workplace environment. Placements run for a 16-week period and you’ll meet with your mentor for a minimum of eight sessions during that time.

Telephone:   1300 363 645



Salubrious Productions

Salubrious Productions is a Brisbane-based entertainment and production agency representing a diverse range of artists and acts, with a specialty in representing professional artists with a disability.

Telephone:      07 3855 3048

Mobile:             0414 385 530



The Spectrum Organisation

The Spectrum Organisation is making a difference assisting people who have varying degrees of disability to find and maintain open employment.  Spectrum Employment is a free service and also offers counselling/psychology services and a Health and Recreation Centre.

Telephone:      07 3881 3310


Vision Australia Employment Service

Provides advice and training to help people find and keep a job, make a career change, achieve a promotion or settle into a new role.

We assist people to work in a range of industries from manufacturing and building to finance, administration and hospitality.

Telephone:     1300 847 466


Eye Health Support Organisations

Eye Health Support Organisations

Glaucoma Australia Inc.

Glaucoma Australia is a non-profit registered charity, which aims to minimise visual disability by providing awareness and funding glaucoma research.

Glaucoma Australia offers counselling to sufferers, and produces an informative newsletter.

Address:         Suite 3.02, Level 3, 44 Hampden Road,  Artarmon NSW 2064

Postal:             PO Box 420, Crows Nest, NSW, 1585

Free Call:         1800 500 880

Telephone:      (02) 9411 7722

Guide Dogs Queensland

Guide Dogs Queensland provide the following state-wide services:

  • Mobility training with a Guide Dog, plus long cane, identification cane, support cane, and electronic travel aids training.
  • Guide Dogs breeding and training.
  • Residential and domiciliary orientation and mobility and guide dog training programs provided free of charge to the client
  • Counselling individuals and their families
  • Volunteer Peer Support Program
  • Regional services throughout the State
  • Community workshops and professional in-service programs.
  • Early Learning Mobility Program for children aged 2-5years
  • Guide Dogs Student Camps


Administration & Breeding and Training Centre

Address:                  1978 Gympie Road, Bald Hills Qld 4036

Postal:                      PO Box 5301, Brendale DC, Qld 4500

Telephone:             07 3500 9001

Free Call:                 1800 810 122


Regional Offices  


Address:          GDQ Shop, 15 McLean Street, Bundaberg

Telephone:      07 4331 5000


Gold Coast    
Address:          6 Lawson Street, Southport

Telephone:      07 5644 3900

Address:          20 Upper Dawson Road, Allentown

Telephone:      07 4838 9900


Sunshine Coast     
Address:          Shop 4, 50 Areodome Road,Maroochydore

Telephone:      07 5352 7800


Address:          270 Margaret Street, Toowoomba

Telephone:      07 4571 4900


Address:          258 Ross River Road, Townsville

Telephone:      07 4421 7300


Macular Disease Foundation Australia

Macular Disease Foundation Australia is a charity with a mission to reduce the incidence and impact of macular disease in Australia. The Foundation is committed to supporting the needs of those with macular disease, including their family and carers.

The Foundation provides free, expert, independent advice and guidance about all matters relating to living with macular disease including:

    • About the various macular diseases
    • Information in other languages, including interpreters for Helpline calls
    • Understanding Medicare benefits and rebates
    • Living well with vision loss
    • Latest research
  • To obtain a free information kit or further information please contact:

Address:          Suite 902, Level 9, 447 Kent Street, Sydney NSW 2000

Telephone:      1800 111 709 / (02) 9261 8900


Queensland Eye Institute

Queensland Eye Institute (QEI) Foundation is Queensland’s largest independent academic research institute devoted to eye related health and diseases.

QEI Foundation works every day to save sight by providing innovation and excellence in research, education and clinical care to reduce eye disease, improve eye health, and ultimately eliminate preventable blindness in the community. With state-of-the-art facilities in South Brisbane, including the QEI Clinic, South Bank Day Hospital, Queensland Electro-Diagnostic and Imaging Centre, medical library, research and microsurgical teaching laboratories and an auditorium, it is also the home of the QEI Foundation.

QEI Clinic’s Doctors provide medical and surgical management of routine and complex eye disorders with a full range of ophthalmic services including; neuro ophthalmology, oculoplastic, laser eye surgery, retina, glaucoma, paediatrics, cataract, cornea and anterior segment.

QEI Clinic’s opening hours: Monday to Friday 8:00am – 4:30pm.

Address:          Level 4, 140 Melbourne Street, South Brisbane  Qld  4101

Telephone:      07 3239 5050



All profits generated from the South Bank Day Hospital are invested back into the work of the Queensland Eye Institute Foundation.

Retina Australia

Services provided include:

  • Information and advice about Retinitis Pigmentosa and associated Retinal diseases
  • Advocacy and referral and Information Brochures
  • Audio and Video cassettes
  • Large Print and audio newsletter
  • Social and recreational activities
  • Research into retinal eye diseases

Free Call:                1800 999 870


Stargardt’s Australia

Stargardt’s Australia is a volunteer organisation dedicated to increasing the awareness of this disease and investigating new methods of treatment, while providing support and information for those with the disease through online newsletters and forum.



The CHARGE Syndrome Association of Australasia Ltd

The Association is committed to improving the health and welfare of children and adults diagnosed with CHARGE syndrome by providing information through online newsletters and articles, and organised events for members.

CHARGE syndrome refers to individuals born with growth defects or with developmental delay of eyes (Coloboma), ears, and other body systems. Due to the hearing and vision anomalies, many of these individuals are diagnosed as deaf-blind.

Through fundraising, the Association is able to maintain free membership and provide small financial assistance to members in certain circumstances.

Telephone:     07  3357 1191


Vision Australia

This organisation provides support and services to people who are blind and vision impaired throughout Queensland.  Services include:

  • Access advice
  • Employment service
  • Independent Living Services
  • Resource and Training centre
  • Education Bursaries
  • Guide Dog Mobility
  • Library Service

Address:                373 Old Cleveland Road,  Coorparoo.  Qld  4151

Postal Address:    PO Box 1637,  Coorparoo DC,  Qld  4151

Telephone:            1300 847 466

Telephone:           07 3727 2345

Fax:                        1300 847 329



Cairns              Suite 7, Level 2,  Mainstreet Arcade,  82 Grafton Street,  Cairns, Qld  4870

Ph:  07 4037 5600


     Maroochydore       19 George Street, Maroochydore, Qld 4558

Ph: 07 5409 2200


     Robina                  Suite 1, Level 1,  Easy T Centre, 510-514 Christine Avenue, Robina, Qld 4226

Ph: 07 5503 6400

Townsville          7 Fulham Road, Pimlico  Qld  4812

Ph: 07 4434 5800

Food Distribution & Meal Preparation Outlets

Food Distribution & Meal Preparation Outlets

Annerley Church of Christ

Pantry Assist Programme which supplies low cost food to those who hold a Health Care Card and suitable ID

Address:             Annerley Church of Christ, 459 Annerley Road,  Annerley,  QLD 4103

Telephone:          07 3892 2568


Loaves and Fishes Street Meet Care Service

At Loaves and Fishes, anyone can purchase pantry basics, meat, dairy, frozen foods, and fresh fruit and vegetables. Food Parcel is outstanding value: $250 for the cost $50 Administration Fee at Kingston, $55 Administration Fee at Toowoomba and $65 Administration Fee at Caboolture.

Address:             1/26 Monte Street, Slacks Creek  Qld 4127

Telephone:         Food Parcel Hotline 07 3808 5713

Office 0418 842 080



Project Pantry Food Support Program

Project Pantry Food Support Program operates a Saturday market day for pensioners one a month. A $10 entry fee allows pensioners to choose from a range of fresh fruit and vegetables and staple foods.

Emergency food hampers area also available from the Community Support Office.

Telephone:        07 3624 2121

Qld Meals on Wheels Services Association Inc.

Delivering healthy meals to clients’ homes to not only ensure their nutritional requirements are being met, but to provide regular social contact and a friendly check to see all is well. Every day a friendly smile, a chat about the weather, a nutritious meal and knowing someone will drop by to say hello, changes the lives of many Australians and it’s not just the clients who value this contact, ask any of the 15,000 Queensland volunteers and they will tell you reaching out and making a difference in somebody’s day, makes their day.

Telephone:         1300 909 790

Trinity Pantry

The Pantry is open Tuesday to Friday every week, from 12 noon to 3:00 pm (except public holidays). If you are in need of help because of some crisis or hard times, you don’t have to make an appointment. Just come to the Pantry during opening hours and bring some identification.

They provide a selection of non-perishable food on these days and financial emergency relief on Thursdays.

Telephone:         07 3852 1635


Information and Awareness Telephone Lines

Information and Awareness Telephone Lines

Health Direct

Provides 24 hour approved health information and advise

Telephone:       1800 022 222


Lifeline Information Service



Library Services

Library Services

Audible Audiobooks
Audible offers audiobooks for download (not CD’s). A membership fee of $16.45 per month entitles you to 1 audiobook per month. You can listen to audiobooks on you smart phone, tablet or MP3 player.

Brisbane City Council Libraries
Postal Service for the Blind

Libraries will post audio books for free to their members who are legally blind. To apply for this service, you must be a Brisbane resident and you will need to complete and send an application form from any Brisbane City Council library.


Council library members can also access digital content via the online library catalogue, eLibCat. Use your library membership barcode number (displayed on the back of your library card) and PIN number.

Home Library Service

The Council libraries offer free home delivery for Brisbane residents who are confined to their homes due to ill health or physical disability. The delivery service is also available to people who are at home recovering from operations.  Library staff will select items to suit your preferences and deliver them to you monthly.

To apply for this service you will need to complete and send an application form from any Brisbane City Council library.

Telephone:          07 3403 8888


Queensland Braille Writing Association

This organisation provides the following services on site or by correspondence.

  • Tuition in Braille reading and writing
  • Tuition in Moon reading (a simplified embossed form particularly useful for elderly people)
  • Free lending library of both Braille and Moon books
  • Brailing of materials on request
  • Braille and Moon material are available for purchase

Address:          507 Ipswich Road Annerley Qld 4103

Open:               Monday, Wednesday & Friday 8:30am to 2:30pm

Telephone:      07 3848 5257

Fax:                  07 3848 8099


Queensland Narrating Service

Audio information services for people with print disabilities. Services provided:

  • An ‘on demand’ service for individuals, community organisations, government departments etc who require any type of print material transcribed by human voice to audio format.
  • QNS produces approximately 60 recreational audio books a year. These books can be borrowed from public libraries around the country. See the catalogue page on our website for a list of titles.
  • All print material is transcribed into digital audio format in either CD, MP3 or DAISY format.
  • Audio for Websites – MP3
  • QNS can advocate on a consumers’ behalf to obtain audio format materials where required.
  • QNS produces a radio program ‘From the Book Jacket’ which is broadcast on the second Monday of every month on Radio 4RPH. The radio program promotes new release audio book titles, which are available through the public library service, and provides contact details of current community information that is available in audio format.
  • QNS holds a VIP Book Club, which is held twice a year at the Brisbane Square Library (BCC) featuring invited guest authors to speak about their books to the group.

Address:                373 Old Cleveland Road, Coorparoo, Qld 4151

Postal Address:    PO Box 1383, Coorparoo DC, Qld 4151

Telephone:          07  3324 0004


VA Information Library Service

Members can access the library via the free Vision Australia Connect app on their smart phone, iPad or tablet. Or via your computer, a DAISY player or other compatible device. Wifi and 3G DAISY players are available to rent from the Library.

Hours:              Monday to Friday 8.30am – 6pm

Address:          454 Glenferrie Road, Kooyong Vic 3144

Toll Free:         1300 654 656


Website:  under the Library tab

Queensland members who receive the service through the Dept of Veteran Affairs telephone 1800 335 588

Low Vision Clinics & Eye Hospital

Low Vision Clinics & Eye Hospital

Paediatric Low Vision Clinic (PLVC)

Offers direct service provided by the Department of Education to students with vision impairment in state and non-state schools. Services are provided to children with vision impairment, including those with multiple impairments, from birth to school leaving age.

The PLVC provides a range of specialised vision assessments, support and information to assist students with vision impairment, their families, school staff and specialist support staff. Assessments assist in developing an understanding of each child’s vision condition and associated visual behaviours, facilitate student access and participation, and promote learner engagement.

Also provides services to a number of regional centres throughout the state in addition to the clinic services on the campus of Narbethong State Special School.

Address:          17 Churchill Street, Buranda Qld 4102

Telephone:      07 3823 0747



Queensland Eye Hospital

The aim of the Queensland Eye Hospital is to provide a full range of ophthalmic services to all patients at a reasonable cost regardless of their choice of health cover.

The Hospital provides excellence in surgical eye care delivered in a personal, caring, cost effective and compassionate environment.

Address:          Ground Floor, Leichhardt Court, 55 Little Edward Street, Spring Hill, Qld 4001

Telephone:      07 3236 9844



Open:               Monday to Friday 6am – 6pm


QUT – Health Clinics – Optometry

The School of Optometry at the Queensland University of Technology operates a comprehensive Optometry Clinic which is available to the public.

Specialist Services and Clinics:

  • Vision Rehabilitation Centre – provides services to meet the needs of people with low vision, includes optometry, social work, occupational therapy, orientation and mobility.

Open Hours: Wednesday & Friday  9.00am – 12.00pm

  • Contact lenses
  • General eye and vision examinations
  • Spectacle sales
  • Pediatric/ Binocular vision
  • Comprehensive colour vision assessment
  • Computerised perimetry
  • Corneal topography
  • Ocular photography
  • Retinal and Anterior eye imaging and analysis
  • Aboriginal and Torres Strait Islander Optometry services

Appointments can be made Monday to Friday 8.30am – 5.00pm.

Referrals to other community services can be arranged if necessary.

Address:          QUT Health Clinics, Optometry, Level 1, 44 Musk Avenue, Kelvin Grove, Qld 4059

Telephone:      07 3138 9777



Vision Australia Clinics

Vision Australia hold Low Vision clinics at the following centres:

  • Coorparoo – 3-4 days per week
  • Nundah Community Centre – monthly
  • Robina – 1-2 days per week
  • Maroochydore – 1-2 days per week
  • Cairns – 1 day per week

To make an appointment call 1300 847 466

Medical Alerts

Medical Alerts

Carelink Medical Alarms

Providing 24 hour monitoring system. It assists seniors and adults with a disability to maintain a lifeline with those who care for them when they are in need of help.

Telehone:        1300 135 500



OzCare Carelink Medical Alarms

Carelink Medical Alarms is a 24-hour monitoring system that connects you to help whenever you may need it.

Carelink Medical Alarms are designed to assist those who are disabled, elderly or infirm living independently in the community. It can also be used on a short-term basis for people recovering from illness, recuperating at home from surgery, or when elderly relatives visit.

Telephone:      1800 692 273


Recreation, Sport & Travel


Recreation, Sport & Travel

Arundel Park Riding for Disabled Inc.
Arundel Park offers horse riding lessons and recreational horse riding for people with disabilities. There are 20 acres and a roofed area for all weather.  There are 25 horses and 100 people with disability riders.  Also carriage driving to offer people who are unable to ride, the only restriction is weight and Doctor’s approval.
Address:          387 Brisbane Road, Coombabah, Qld 4216

Telephone:      07 5594 0305

Australia’s Cinemas, Museums and Galleries

Audio guides are available at Cinemas, Australian Museums and Galleries for visitors who are blind or vision impaired.  There may be a small fee to hire an audio guide on top of the admittance fee.



Blind Golf Australia


Blind Sailing Australia


Blind Sports Australia

Blind Sports Australia is the national sporting organisation for Blind and Vision impaired.

Address:        Vision Australia Offices
454 Glenferrie Road, Kooyong Vic  3144

Telephone:     03 9864 9409




Brisbane Swish Club

Swish is a modified version of table tennis for blind, vision impaired and sighted people.

Address:          Girl Guides Hall, Villa Street, Yeronga Q 4103

Telephone:      0419 745 287  President   Graham Guildford

Meets:              Thursdays from 5.30pm to 9.00pm

Saturday from 12.00pm to 2.00pm


Children’s Audio Theatre

A not-for-profit Australian community organisation dedicated to providing a wide variety of theatrical and cultural entertainment.  Its activities include the production of audio plays, especially for vision impaired children and adults.




Downs Blind Bowlers Club

Address:          North Toowoomba Bowls Club, Elsworthy Street Qld 4350

Telephone:     07 4634 1272

Meets:              Every Friday $5.00 for morning tea.  Bar and refreshments available.

Time:               9.30am – 12pm


Queensland Blind Bowlers Association Inc.

Provides opportunities for competition and recreation for people who are blind or have a severe vision impairment through participation in the sport of lawn bowls.




Gold Coast-Tweed Golf Club

Our District support the participation of bowlers with disabilities.

Address:          Carrara Golf Course

Telephone:      0490 913 738




McIntyre Centre Pony Riding for the Disabled Association
The main aim is to provide riding lessons for people with a disability and encourage them to ride to the best of their ability.
Address:          Moggill & Mt Crosby Roads, Pinjarra Hills Qld 4069

Telephone:      07 3202 6300

Fax:                    07 3202 8059



Nintendo Wii Game

The visually-impaired and the sighted can enjoy the same level and quality of gameplay with a game called “AudioOdyssey”



Queensland Blind Cricket Association Inc.

Catering for people who have a love for cricket and like to be involved in sporting events.  People with vision impairments have the opportunity to play cricket at the Club on Sundays and under 16 years are also welcome to join.  People must be in receipt of a DSP Blind Pension.

Playing Field

Address:          Yeronga Park 104 Villa Street, Annerley Qld 4103

Postal:             PO Box 12419, George Street Brisbane Qld 4003



Qld Performing Arts Centre (QPAC)

QPAC have audio-described performances for patrons who are blind or have low vision.

Check website for a list of audio described performances.


A non-profit organisation dedicated to increasing sailing opportunities for everyone, regardless of age or disability. It caters for people with a wide range of disabilities and sailing experience.  It has sailing venues at the Bayside, Gold Coast and Sunshine Coast.

Postal Address:    PO Box 970, Wynnum  Qld  4178



Specialised Walks

Downfall Creek’s Senses Trail

The Trail features wheelchair-accessible path, interpretive signage with Braille and raise text, cast objects and an interactive activity station.  This trail engages all the senses and can be enjoyed by people of any age or ability.

Address:                Downfall Creek Bushland Centre, 815 Rode Road, McDowall  Qld 4053

Telephone:            07 3407 2400



Roma Street Parklands Guided Walks

Roma Street Parklands has a guided Sensory walk designed to stimulate the senses, memory and mood.

The Sensory Walk is aimed to stimulate the senses, memory and mood. It is designed for individuals that have a vision impairment and individuals living with brain injuries. This walk is largely based around the quiet surrounds of the Spectacle Garden and The Forest. This walk was trialled with consultants from Vision Australia to ensure the walk meet visitor needs. The walk can also cater for individuals and groups looking for a different way to explore the Parkland surrounds.

Bookings are essential and are required at least 24 hours in advance.

For bookings or enquiries:

Telephone:          1300 137 468



Sporting Wheelies and Disabled Sport and Recreation Association of Queensland Inc.

Encourages, facilitates and co-ordinates programmes and opportunities for people of all ages and level of ability that fall within the areas of Sport, Recreation and Fitness.

Including a whole range of sports  for the vision impaired.

The Association is State wide and has Sport and Recreation staff.

Address:          60 Edmondstone Road, Bowen Hills Qld 4006

Telephone:      07 3253 3333

Fax:                07 3253 3322


The Blind Sport Podcast

The Blind Sport Podcast is an audio podcast issued approximately twice per month. Subscribe via iTunes or your favorite podcasting facility or play it directly from the website to listen to a wide selection of sports and physical recreational activity related topics.




Crossroads (Qld)

Crossroads (Qld) mission is to share Christian fellowship with people with disabilities, their families and their carers.

They do this through a range of social, recreational, respite and holiday programs that provide life enriching experiences and relationships.

Other Uniting Care Qld service organisations include:

  • Blue Care
  • Lifeline Community Care Queensland
  • Uniting HealthCare
  • Wesley Mission Brisbane/Wesley Mission Ipswich

Address:          91 Maundrell Terrace, Chermside West Qld 4032

Telephone:      07 3867 2518





All in Play
Online games that blind / vision impaired and sighted people can play together as equals.  Games include Crazy Eights and Poker.  The games are designed to be accessible and to work with existing assistive technology. The products work seamlessly with screen readers.


Blind Gamers

The focus of this site is to provide a list of games accessible to blind players, sorted by average community rating so that you can quickly find the best games. Players can rate games and write reviews so that others can learn more about a game they may be interested in playing.



E-access Bulletin (UK origin)

Welcome to the home page of E-access Bulletin, a free, independent monthly e-mail newsletter on information technology issues for people with visual impairment and blindness.

The Bulletin covers everything from consumer electronics to the internet, examining design and access issues and technical developments.


Fantastic Games and Where to Find Them

This website lists games to download and can use Speech or Sounds.  Some games are free while other you have to pay for.  The list is updated regularly.


Large Print Puzzles

This website has a large range of fun puzzles that are easy to read. Puzzles include Sudoku, Word Search and Crosswords.  All puzzles and in PDF format. You are able to save them to your computer or print them off the website.



Queensland Blind Association Inc. has attempted to ensure the information on this page is accurate. However, we do not warrant that the information is accurate or complete nor will we be liable for any loss suffered by any person because they rely in any way on it. We do not endorse and are not responsible for the views, products or services offered or provided on this page.